Before you came to China, you may have thought the point of telephone banking was to save everyone a bit of time and money. Banks could avoid paying for a full teller while you could conduct your business a bit more efficiently, right? Now you know the truth. In China automated banking is less a service and more an attempt to figure out how badly you really want your money.Since this is a podcast about robots, we asked Brendan and Echo to liven things up a bit with some exciting banking stories. But they failed. Miserably. So if you're looking for exciting yarns of financial adventure you'll have to go elsewhere. But if you want to learn some useful vocabulary that will serve you well the next time you're engaged in repetitive number crunching or feel like ripping someone's head off, this is exactly the podcast you need.